Results for "de-escalation"
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Mastering Effective Communication for Future Medical Leaders
De-escalate conflict by focusing on shared goals: “We both want what's safest for the patient.” Use “I” statements rather than blame: “I'm concerned we may ...
Mastering Medical Internship: Essential Skills for Succes...
Navigating pager etiquette and escalation processes; Managing expectations ... “Help me understand your concern” can de-escalate tension. For difficult ...
Mastering Behavioral Interviews: Common Mistakes to Avoid...
I also notified the chief resident about one particularly unstable patient and discussed escalation steps (Action). ... How you de-escalated conflict; How you ...