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Why Some PDs Love Tech-Savvy Residents—and Others Don’t

January 8, 2026
14 minute read

Resident physician using advanced medical technology in a hospital setting -  for Why Some PDs Love Tech-Savvy Residents—and

Last month, a surgery PD pulled me aside after sign-out and said, “If one more intern tells me about a new app we ‘have to’ use, I’m going to throw their iPad out the window.”
Two days later, an IM PD at a different hospital proudly showed me a PGY‑2’s self-built dashboard that cut their average discharge time by almost an hour. Same type of resident. Completely different reaction.

You’re walking into a profession that’s being rebuilt in real time—EHRs, AI tools, remote monitoring, automation. And your comfort with tech can make you a PD’s favorite…or their biggest headache.

Let’s talk about why.


The Quiet Divide: Two Types of Program Directors

There’s a split nobody advertises on recruitment day. On paper, every program says they “embrace innovation” and “value technological literacy.” Behind closed doors? The conversations are very different.

Roughly speaking, you’ve got two camps.

pie chart: Pro-tech PDs, Neutral/mixed, Skeptical PDs

Approximate distribution of PD attitudes toward tech-savvy residents
CategoryValue
Pro-tech PDs30
Neutral/mixed40
Skeptical PDs30

Camp 1: The Builders

These are the PDs who:

  • Sit on the hospital’s “digital transformation” committee
  • Actually know what an API is
  • Brag about “our residents built this tool…”

They see tech‑savvy residents as multipliers. Cheap, motivated, semi-exploitable multipliers, frankly. They know IT moves at glacial speed and consultants cost a fortune. A resident who can tame Epic’s reporting system, clean up a bloated handoff template, or script a small automation? That’s gold.

I’ve seen these PDs nudge rank lists up for candidates who:

  • Talk intelligently about data, QI, or informatics
  • Have done projects involving EHR optimization, dashboards, or simple tools
  • Show they can translate tech into real workflow improvements

They’ll never say, “We ranked her higher because she can code.” But you hear the side comments in the ranking meeting:

“She built a note template that cut note time by 30% for her whole team.”
“This guy basically fixed our M&M tracking process at his med school with a simple script.”

That matters.

Camp 2: The Defenders

At the other end, you’ve got PDs who see tech as an invading army. They’ve watched EHR rollouts double their documentation time, seen third‑party “solutions” make everything worse, and are tired of chasing down “workarounds” that break compliance.

They are not anti-technology in theory. They’re anti-chaos.

To them, tech‑savvy residents are a risk vector:

  • More likely to introduce non-approved tools
  • More likely to push changes that bypass governance
  • More likely to challenge “this is how we do it” with “but we could automate this”

One PD I know in a solid midwestern IM program said this verbatim in a closed meeting:

“I don’t need another intern telling me what FHIR is. I need someone who can get 12 discharges out before noon.”

That’s the axis they care about: throughput and reliability, not innovation.


What “Tech-Savvy” Looks Like From the PD Side

You think “tech-savvy” means you’re good with tools. PDs don’t see it that cleanly. They look for patterns in behavior.

Resident physician at computer terminal optimizing workflow in EHR -  for Why Some PDs Love Tech-Savvy Residents—and Others D

The Tech-Savvy Resident PDs Love

Here’s the archetype PDs in Camp 1 fight to keep:

  • Knows the primary job is patient care and documentation. Everything else is layered on top.
  • Learns the EHR deeply: smart phrases, order sets, filters, custom views. Not just complaining.
  • Brings problems and solutions: “Our handoff errors increased 20% last month. I built a structured template and tested it on nights for two weeks—here’s the data.”
  • Respects governance. Asks IT or compliance before connecting third‑party tools.
  • Can speak both languages: understands a bit of data structure but can also talk to non-tech attendings without jargon.

A PD once told me about a PGY‑2 who quietly became indispensable:

“He didn’t brag. He’d sit with the new interns, show them three keyboard shortcuts, two smart phrases, and one way to pull labs faster. Suddenly their notes were closing earlier. That’s the tech‑savvy I want.”

That resident later got funneled into a chief year, then a cushy hybrid clinical‑informatics role.

The Tech-Savvy Resident PDs Fear

Now the flip side. This is where your “skill” gets you quietly written off.

  • Constantly pitching new apps instead of mastering the existing system
  • Using non-approved cloud tools or personal devices for PHI because “it’s more efficient”
  • Treating hospital IT staff like idiots
  • Disappearing into “projects” while co-residents cover the basic work
  • Publicly trashing the EHR or leadership on social media

Every PD has a story. Here’s one.

A PGY‑1 on nights started using a personal note‑taking app synced to his own cloud account. He argued it made cross‑cover more efficient. It also left fragments of PHI in a non-compliant environment. Risk management got involved. The PD had to clean it up.

That resident became “the guy we have to keep an eye on with tech.” His reputation never fully recovered.

From that PD’s mouth to me over coffee:

“I do not have the time or energy to deal with clever cowboys.”


Why Some PDs Light Up When They See Tech Skills

Now, let me tell you what’s actually changing under the surface.

Hospitals are under obscene pressure: value-based care, quality metrics, readmission penalties, staffing shortages. Data and tech are the only way they survive this without burning everyone out even further.

The PDs who understand this see tech‑skilled residents as force multipliers in three explicit ways.

1. They Can Hit the Metrics That Protect the Program

Residency programs live and die on a handful of things:

  • Board pass rates
  • ACGME milestones
  • Clinical productivity
  • Quality and safety metrics
  • Resident satisfaction and burnout scores

Tech‑savvy residents can quietly boost all of those.

I’ve seen residents:

  • Build a simple dashboard using existing Epic reporting that helped track pending labs and imaging, cutting LOS for a subset of patients
  • Standardize a discharge summary smart phrase that improved documentation completeness, which in turn improved coding and reimbursement
  • Create a simple, approved script to auto-generate skeleton notes for repetitive consults, saving hours per week

None of this shows up in the glossy brochure. But when PDs talk amongst themselves, they mention names:

“She built the sepsis alert workflow that actually worked for our unit.”
“He rewired our M&M data collection so we finally have reliable trends.”

That’s career-defining.

2. They Make Teaching and Admin Easier

Academic programs drown in manual admin. Evaluations, case logs, conference attendance, scheduling, procedure tracking. It’s a mess.

I watched one anesthesia resident set up a tiny web form (approved, behind the firewall) that fed directly into a spreadsheet for airway cases. Before that, everyone was emailing random case logs.

PD’s comment later:

“He saved my coordinator 10 hours a month. Do you think I wrote that in his letter? Of course I did.”

This is where you quietly become “the go-to resident” for the PD and coordinator. And once you’re in that inner circle, you get opportunities others never even hear about—committee spots, pilot projects, introductions to system-level leaders.

3. They Future-Proof the Program

Programs are judged not just by what they are, but what they’re becoming. When a PD can say to the GME committee:

  • “We have an informatics pathway that residents actually use.”
  • “Our residents presented a tech-enabled QI project at a national meeting.”
  • “We co-authored a paper on AI decision support implementation.”

…that program looks forward‑thinking, competitive, fundable. Tech‑savvy residents are the engine behind that story most of the time.


Why Other PDs Flinch When You Lead With Tech

Let’s talk about why the other camp reacts badly to the exact same resident.

hbar chart: Bypassing policies, Distraction from patient care, Security/PHI risk, Cultural friction, Unstable workflows

Common PD concerns about tech-savvy residents
CategoryValue
Bypassing policies80
Distraction from patient care70
Security/PHI risk65
Cultural friction50
Unstable workflows60

1. They Remember the Last Disaster

Almost every skeptical PD has a scar:

  • A resident used a third‑party messaging app for clinical communication → HIPAA incident
  • Someone “optimized” an order set without understanding downstream billing → chaos
  • A resident built a homegrown handoff tool that broke when IT updated something → near-miss on a critical patient

Once a PD has lived through one of those, their risk tolerance drops to zero. When you say “I built a tool that…”, they hear “potential sentinel event in six months.”

2. They Associate Tech With Complaints, Not Solutions

Some residents hide behind “tech awareness” to avoid the boring parts of the job. Instead of learning how to efficiently pre-round, they rant about EHR usability. Instead of reading about disease management, they deep dive into med‑Twitter arguments about AI.

Older‑school PDs see that and roll their eyes.

One internal monologue I’ve heard, almost word for word:

“If he spent half as much time learning how to write a clean note as he does talking about large language models, he’d be our top resident.”

Fair or not, that perception sticks.

3. They Don’t Trust Residents as System Designers

There’s a hierarchy here nobody says out loud. Attendings think in terms of service lines, medico-legal liability, hospital finances. Residents live much closer to the ground.

So when a resident says, “We should completely change the way we admit chest pain patients, and I built a form to do it,” a certain type of PD thinks:

  • You don’t see the whole chessboard
  • You haven’t been sued yet
  • You’re underestimating how many stakeholders need to sign off

They’d rather have “boring but reliable” than “brilliant but destabilizing.”


How to Be the Tech-Savvy Resident PDs Actually Want

This is the part nobody teaches you in med school. There’s a way to play this so that both camps of PDs end up liking you, or at least not fearing you.

Mermaid flowchart TD diagram
Pathways for tech-savvy residents to gain PD trust
StepDescription
Step 1Intern with tech skills
Step 2Master basic clinical work
Step 3Focus on reliability
Step 4Small workflow fixes
Step 5Get PD or chief buy-in
Step 6Run small pilots
Step 7Collect data and feedback
Step 8Scale with IT support
Step 9Trusted by co-residents?

Rule 1: Earn “Clinically Solid” Before “Technically Brilliant”

If you’re not above-average clinically and reliable on the wards, your tech skills will be seen as a distraction at best, a liability at worst.

That means:

  • Notes done on time
  • Patients actually know your name
  • Nurses trust you to respond
  • Your sign-outs are clean

Once you have that reputation—“She’s good, I don’t worry when she’s on call”—then your tech suggestions get heard very differently.

One PD told me flatly:

“If you’re not in the top half of the class clinically, I don’t care what app you built.”

Rule 2: Start Microscopically Small

Don’t walk in as a PGY‑1 trying to redesign the entire inpatient workflow. That screams naive.

Start with:

  • A better smart phrase for admission H&Ps
  • A small tweak to the sign-out template after discussion with the team
  • A one-click way to pull common labs into your note

Then share it quietly with your co-residents. If they love it and it clearly improves things without side effects, then bring it to chiefs or PDs.

The playbook looks like this:

  1. Identify one pain point everyone complains about.
  2. Build a low-risk, reversible improvement inside the existing system.
  3. Pilot it with a small, friendly group.
  4. Collect before-and-after data if you can (time saved, errors reduced).
  5. Present it as, “Here’s what we tried, here’s what worked, here’s what didn’t. Want to scale it?”

That’s how you become the resident whose ideas actually get adopted rather than shut down.

Rule 3: Respect the Governance, Even If It’s Slow

Never, and I mean never, move clinical data outside approved channels because “IT is too slow” or “this is just temporary.”

You don’t see the number of complaints, investigations, and audits your PD deals with in a given year. They are constantly one incident away from GME, risk management, or the Dean breathing down their neck.

So your line is simple:

  • No PHI in personal tools
  • No shadow databases on your laptop
  • No backdoor integrations without explicit clearance

You want to build something meaningful? Get yourself onto a QI committee, an informatics workgroup, or a small pilot project that already has IT and compliance on board.


Where This Is All Headed: Tech-Savvy Residents as the New Default

Let me give you the uncomfortable truth: in 10–15 years, the “tech‑savvy” label will disappear. It’ll just be called “being a competent physician.”

Evolving expectations for resident tech skills
Residency Start YearBaseline Tech ExpectationAdvanced/Bonus Skill
2010–2015Basic EHR useCustom templates, macros
2020Efficient EHR + data awarenessSimple dashboards, QI tools
2025EHR power user + comfort with AI toolsLeading digital QI or informatics projects
2030+Seamless integration of clinical + digital workflowsProgram-level innovation and system redesign

Hospitals are already:

  • Embedding AI triage and decision support
  • Moving more monitoring to remote, digital platforms
  • Expecting clinicians to use data transparently with patients
  • Experimenting with ambient scribe tech and voice-driven charting

PDs know this. The pro-tech ones are trying to get ahead of it. The skeptical ones are just trying to survive the transition without destroying their residents and staff.

If you position yourself correctly—solid clinically, disciplined with tech, quietly effective—you become exactly what both sides need: a bridge.

The resident who can:

  • Take care of patients safely
  • Work efficiently inside the messy EHR reality
  • See where technology actually helps instead of just sounding cool
  • Translate between frontline pain points and system-level solutions

Those are the people who end up with the opportunities that don’t show up on any official posting: early leadership roles, hybrid clinical‑informatics jobs, sponsored fellowships, funded QI projects.

And yes, those are the residents PDs quietly fight to keep and happily recommend.


FAQ

1. Should I highlight my tech projects in residency and fellowship applications, or will that scare off some PDs?
Highlight them, but frame them correctly. Emphasize outcomes—not your cleverness. “We reduced handoff errors by 15% with a new template” plays well in almost every room. “I built a cool app” does not. Always pair tech work with evidence that you’re clinically strong and reliable; that combination is what protects you from being seen as a distraction.

2. How can I tell if a program actually values tech-savvy residents or just says they do?
Listen carefully on interview day. Programs that genuinely value this usually have: residents involved in QI/informatics projects who can describe real work, a PD or APD sitting on digital/IT committees, concrete examples of workflow changes driven by residents, maybe even an informatics track. If all you hear is “we’re adopting AI” without specifics or resident involvement, that’s marketing, not culture.

3. I’m not a coder. Can I still be a “tech-savvy” resident PDs like?
Absolutely. PDs aren’t looking for full-stack developers. They want residents who can use the EHR efficiently, think in terms of systems and workflows, and participate in data-driven QI. If you can master smart tools, understand how data flows through your hospital, and help your team work faster and safer with what already exists, you’re already ahead of the pack. Coding is optional. Discipline and judgment are not.


Key points: PDs love tech‑savvy residents who are first clinically solid and second disciplined in how they apply tech. They fear those who introduce risk, chaos, or distraction. Your job is to become the resident who quietly makes everyone’s life easier with smart, safe, incremental improvements—and lets your results, not your rhetoric, do the talking.

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